You can go through cPanel, but you don’t have to.

This is the fastest way to get into your Webmail account:

http://yourdomain.com/webmail/ (obviously replace “yourdomain.com” with your domain URL, e.g. my webmail address would be http://www.bluepixeldesign.com/webmail/).

When the prompt box comes up, enter the following:

Username:  your full email address (myemail@domain.com, e.g. raielene@bluepixeldesign.com)

Password:  the password for the email account entered above

Many ISPs are beginning to block access to common SMTP server ports in an effort to force their users to use their SMTP server so that they may monitor and control users who are sending unsolicited emails (SPAM).

If your ISP is blocking access to port 25, you may use our secondary SMTP server which is installed on port 26 by adjusting the settings in your email client application to use port 26 for your SMTP server instead.

If you find that your ISP is also blocking access to this secondary port, please contact them to request their SMTP server address and configuration instructions so you may use their SMTP server in place of ours.

Our mail servers also require SMTP Authentication to be turned on, so please ensure that this advanced option is activated.

Please note that you should always be able to send and receive mail through Webmail without issues even if your ISP is blocking access to our SMTP ports.

Please have your Email Username and Password and then…

1.  Open Mail.

2.  Choose Preferences from the Mail menu. If you have not yet set up any accounts, the Mail Setup window appears, and you can skip to Step 5.

3.  Click the Accounts icon in the Mail Preferences window.

4.  Click Create Account (or the plus sign at the bottom).

5.  Choose POP as the Account Type from the drop-down menu.

6.  In the Account Description field, type any name you would like to use to identify the account. This is the name that will appear in your list of accounts if you have multiple email accounts in Mail. Full Name is the name that will appear in the From field of your emails.

7.  Hit continue, then fill the next fields with your information.

8. Hit continue.  Leave the security settings as is or change them to look like those below.

9.  You can either leave your current Outgoing Mail Server selected (e.g. Shawmail) or use our server (this is the same as the Incoming Mail Server).

10.  Hit continue again. If your Mail program is like mine, it will try to connect, but won’t because the Port is wrong. Wait until it says it won’t work (this can take some time), then hit continue anyway.

11.  Leave SSL blank, and hit continue until you are Done.

12.  Follow the Advanced tab, and change the Port to 26.